Policy

Policy for booking and staying

at San Miguel apartments

 

BOOKING

Preferably use your credit card to pay the resevation fee of 25% of total booking cost. This is to validate the booking and is done by submitting your credit card number in the booking form or by calling us. The validation is then immediate. Your creditcard number is never submitted via e-mail but only registrered on our server.

Otherwise the reservation fee may be paid by inserting money
into our bank account. Paymant is made payable to Nerja
Adventures in the Spanish bank Unicaja: Unicaja
Internacional Plaza de la Ermita 18 29780 Nerja
IBAN ES76 2103 1101 9300 3000 7961, BIC UCJAES2M

When marking that your payment will be carried out through a
bank transfer, your booking is considered valid for seven days.
During this period the fee has to have arrived in the bank
account or the booking will be cancelled. Please include the
booking ID that the system gave you in the confirmation.

This only applies to bookings made more than one month in
advance, otherwise the reservation has to be made with a credit
card or by telephone. Please do not forget to tell us what time
you plan to arrive, for us to serve you best.

The reservation fee is considered non-refundable if the booking is later cancelled, unless you present a doctor´s certificate, not permitting you to travel.

The rest of the cost is to be paid upon arrival and can be
made in cash or by credit card (Visa or Master Card)

You pay and receive your keys in our nearby Hostal San Miguel
C/San Miguel 36, tel 952521886

STAYING

NO SMOKING is allowed in the apartments, only on balconies!

NO PETS are allowed to enter the apartments due to allergies!

It is not permitted to play loud music, be excessively loud or in other ways disturbing other people living in our apartments.

During nighttime there is silence.

If someone, after having been corrected, still does not conform to these rules, the management has the right to immediately dismiss that person from the apartment without any refunds.

The number of people staying in the apartment is limited to the maximum number of people approved. That is for apartment A =3 persons, apartment B =5 persons and apartment C =6 persons

Please take good care of our apartment! We have put in a lot of work and money in order to make it nice for our guests. The management reserves the right to charge someone for damage or excessive dirtying. We therefore request a deposit of 150€ or a valid credit card number at the check in. The deposit is paid back in full after that the apartment has been cleaned and considered to be in the same condition as before the rental.

Apartment rentals are considered self-accommodation. That
means that you yourself have to supply the necessary washingup liquid, toilet paper etc. You also clean the apartment during your stay but normal cleaning after your check out is included in the price.

Normal consumption of water and electricity is included in the
weekly price. The air conditions should always be shut down
when no one is in the apartment as electricity is very expensive in Spain and the apartment is quickly cooled with the very efficient Daikin AC when you get home.

Towels and sheets are included and if you stay more than one
week we will supply you with new sets every week. These items are meant only to be used IN the apartment. Towels for the terrace or for the beach you supply yourself.

Leaving

Time for check out is 11.00 and check in as soon as possible
after that but at the latest 17.00

If the apartment is not checked out in due time, one extra day is charged, according to international rules, as the apartment has to be prepared for new arriving guests.

If you need somewhere to put your luggage during the day of
your departure, this can normally be arranged in the basement of our nearby Hostal San Miguel.

 

The deposit (or supplied credit card) will be used to charge for
cleaning considered to be out of the ordinary, for missing or
broken articles, for moving furniture back into position or for
taking out the garbage. The garbage should be put in the
containers outside the house even on the day of departure.

This also applies to decontamination of apartments due to pets having been in the apartment (allergies) or necessary airing if people have smoked there and thus we have to take the apartment out of letting for an extra day.

Responsabilities

Nerja Adventures does not accept responsibility for problems
hindering the use of the rented apartment, such as strikes, force major, bad weather or likely out of our control.

The person(s) renting the apartment is fully responsible for
accidents during their stay. All residents or visitors are
therefore strongly advised to take great care when handling

electronic equipment, moving on wet floors that become

slippery or when bathing in the pool etc. All personal belongings are also kept in the apartment on your own risk.

All persons are therefore advised to have a fully comprehensive insurance covering all possible accidents during their stay including loss or theft of personal belongings, as these matters are not covered by any other insurance.

LONG STAYS

During wintertime (approximately 1 November to 1 April) we
supply a limited number of apartments for long stays at a
reduced cost. To be considered as a long stay the period has to be at least one month.

All the previously mentioned rules apply to long lets as well but with a few alterations.

Sheets and towels

As the renting during a long stay is a normal letting we do not
supply you with new towels and linen every week. We supply
you with two complete sets though so you can change and wash when you need to. All the apartments have a washing machine
and there are lines on the roof terrace for your laundry to dry.

We expect you to change and wash linen at least every 14 days in order to have a fresh environment in the apartment

Garage

The normal fee for using a parking space in the garage is
10€/night. For long stays this cost is maximized to 150€/month